Family-owned · Houston Local

Maid U Shine Privacy Policy

How we collect, use, and protect the information you share with us.

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How Maid U Shine Handles Your Information

Maid U Shine ("MUS") is a Houston-based cleaning service committed to protecting the privacy of everyone who visits our website or uses our services. This policy describes what information we collect, how we use it, and the choices you have regarding your data.

MUS collects information from two groups: individuals who visit the Company's website ("Visitors") and individuals who register to use the Services ("Customers"). This policy applies to both groups and covers all services offered at maidushine.com.

Information We Collect

MUS collects only the information necessary to provide and improve our cleaning services.

When you express interest in our services or register to use them, MUS requires you to provide personal contact information such as your name, address, phone number, and email address ("Required Contact Information"). When purchasing services, MUS also requires financial qualification and billing information, including billing name and address ("Billing Information"). As you navigate our website, MUS may collect information through commonly used tools such as cookies and web beacons ("Web Site Navigational Information"). This navigational data helps us understand how visitors interact with our site so we can continue to improve the experience.

Use of Data

How MUS Uses Your Information

Your information is used to deliver services, communicate with you, and improve our operations.

Service Fulfillment

Contact and scheduling information is used to confirm appointments, dispatch cleaning teams, and follow up after service.

Payment Processing

Billing information is used only to process payment for the services you have requested. It is not stored beyond what is required for transaction completion.

Site Improvement

Cookies and web beacons help MUS understand how visitors use our site, which pages perform well, and where we can make navigation easier.

Member Benefits

Member account information is used to apply your 10% discount and to keep your service history on file for recurring cleaning plans.

Your Choices

Cookies, Opt-Outs, and Data Access

MUS uses cookies to enhance your experience on our website. You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some features of the MUS website may not function properly if cookies are disabled. If you wish to review, update, or request deletion of the personal information MUS holds about you, contact us directly at hello@maidushine.com or by phone at (713) 894-5522. MUS will respond to verified requests within a reasonable timeframe. You may also opt out of marketing communications at any time by following the unsubscribe link in any MUS email or by contacting us directly.

A team meeting in an office setting featuring a man presenting to six seated employees in branded uniforms. — **Moylam Wong & Raul Wong** Owners · Maid U Shine

Data Security

Maid U Shine treats your personal information with the same care our teams bring to your home.

MUS takes reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Data is stored on secure servers, and access is limited to employees and contractors who need it to perform their responsibilities. While no method of transmission over the internet is completely secure, MUS follows industry-standard practices to safeguard the information you provide. For questions about the security of your data, reach out through our contact page.

Family-owned
Houston Local

4.9: 412 Google reviews
No sale of personal data: MUS does not sell or rent your information to any third party.
Limited internal access: Only staff who require your data to deliver service can access it.
Secure storage: Personal and billing information is stored on protected servers.
Opt-out honored promptly: Marketing opt-out requests are processed as soon as they are received.

Policy Updates and Contact

MUS reserves the right to update this privacy policy at any time. When changes are made, the revised policy will be posted on this page with an updated effective date. Continued use of our website or services after any revision constitutes acceptance of the updated policy. If you have questions about this privacy policy or how your information is handled, contact Maid U Shine at: Maid U Shine 5730 Centralcrest St., Suite C Houston, Texas 77092 Phone: (713) 894-5522 Email: hello@maidushine.com Hours: Monday–Friday 8am–5pm | Saturday 8am–1pm To learn more about our services, visit our Houston cleaning services page or explore options like deep cleaning and recurring maintenance plans.

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Privacy questions or service inquiries, we answer both.

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Text messages and your mobile number

We do not share, sell, rent or trade your mobile phone number or text message consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the messaging provider that delivers our texts, which may use it only for that purpose.

Maid U Shine texts people who opt in, for example by texting us first or by asking us to text them when they request service. Consent to receive texts is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to any text to opt out. Reply HELP for help, or contact us at (713) 505-1613. See our terms for the full text messaging terms.

Updated November 2026